Terms & Conditions
Last updated: August 19, 2026
These Terms & Conditions govern use of the website and communications offered by NEMT Dispatch Solutions INC. By using our website or Services, you agree to these Terms to the extent applicable to your use.
1. Services
NEMT Dispatch Solutions INC provides software and related services for non-emergency medical transportation operations, including dispatching, trip management, driver communication, billing-related workflows, account administration, demonstrations, onboarding, notifications, and customer support.
2. Website and Service Use
You agree to use the website and Services only for lawful purposes and not to interfere with their operation, attempt unauthorized access, transmit malicious code, or misuse information made available through the Services.
3. SMS Terms & Conditions
By voluntarily selecting the SMS consent checkbox on our website, you agree to receive SMS messages from NEMT Dispatch Solutions INC regarding inquiries, demo requests and scheduling, onboarding, account updates, service notifications, billing or dispatch services, and customer support.
- Consent: SMS enrollment is optional. The SMS checkbox is not pre-selected and consent to receive SMS is not a condition of purchasing products or services.
- Message frequency: Message frequency varies depending on your inquiries, account activity, and requested services.
- Charges: Message and data rates may apply according to your wireless plan.
- Opt out: Reply STOP at any time to unsubscribe from SMS messages. After an opt-out request is processed, you will not receive further SMS messages from this program unless you opt in again.
- Help: Reply HELP for assistance, or contact NEMT Dispatch Solutions INC at admin@dispatch-nemt.com or +1 (828) 269-8336.
- Privacy: Mobile phone numbers, SMS opt-in information, and SMS consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
- Delivery: Wireless carriers and NEMT Dispatch Solutions INC cannot guarantee that every message will be delivered or delivered without delay because delivery may depend on carrier networks and other factors outside our control.
4. Customer Communications
When you submit an inquiry, demo request, or support request, you authorize us to respond using the contact methods you provide. SMS communications are sent only when you have separately opted in to SMS where such consent is required.
5. Intellectual Property
Website content, software, branding, graphics, and related materials are owned by or licensed to NEMT Dispatch Solutions INC and may not be copied, modified, distributed, or exploited except as permitted by law or by written authorization.
6. Disclaimer
The website and Services are provided subject to applicable agreements and availability. We do not guarantee uninterrupted or error-free operation, and information on the public website may be updated from time to time.
7. Limitation of Liability
To the maximum extent permitted by applicable law, NEMT Dispatch Solutions INC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the public website or communications, except where such limitation is prohibited by law.
8. Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised "Last updated" date.
9. Contact Us
NEMT Dispatch Solutions INC
NY, USA
Phone: +1 (828) 269-8336
Email: admin@dispatch-nemt.com